Accessibility Statement
Last reviewed: March 2025
Our Commitment
Sorted Solutions is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to our website and booking platform.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities. Conformance with these guidelines helps make the web more user-friendly for all people.
Measures We Take
To support accessibility, Sorted Solutions takes the following measures:
- All images include descriptive alt text
- The website is fully navigable via keyboard
- Colour contrast ratios meet WCAG AA standards across all pages
- Form fields have associated labels and ARIA attributes
- Error messages are descriptive and identify the specific issue
- The booking wizard supports screen readers with clear step indicators
- Font sizes are responsive and user-scalable
- All interactive elements have visible focus states
Known Limitations
While we strive for full accessibility, some areas may still be under improvement:
- Some older PDF documents linked from the admin section may not be fully accessible
- Third-party content embedded in our site (e.g. Google Maps) is outside our direct control
We are actively working to address these limitations.
Alternative Ways to Book
If you experience difficulty using our website, you can book a service by:
Our team is available Monday to Sunday, 8 AM to 8 PM.
Accessibility Feedback
We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please let us know:
We aim to respond to accessibility feedback within 2 business days.
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